Archive for the ‘order in which people speak’ Category

Start the discussion, frame the discussion

October 28, 2007

The order in which people speak in a group has a profound effect on the course of a discussion.  Earlier comments are more influential, and they tend to provide a framework within which the discussion occurs.  Once that framework is in place it’s difficult for a dissenter to break it down.  This wouldn’t be a problem if the people who spoke earliest were also more likely to know what they were talking about.  But there’s no guarantee that the most-informed person will speak first or will be most influential.

Start the discussion, frame the discussion.

The Wisdom of Crowds by James Surowiecki